Pacific Practice Management (PPM) is passionate about helping physicians and other healthcare providers. Our goal is to become your trusted partner in fulfilling all your management needs and are committed to the financial prosperity of our clients. Our clients receive expert-level services for the vast array of complicated requisites essential to operate a successful medical practice; services which include medical coding and billing, transcription, credentialing, HIPAA, MIPS, Electronic Medical Records (EMR), accounting and financial planning, IT cloud and back-up services, etc. PPM takes the burden off physicians and their medical staff so that they can focus on what they do best: providing excellent patient care. PPM can customize services for each client and can handle both small, one-time-only projects or large, ongoing support and maintenance. The bottom line is: PPM’s methods consistently exceed client objectives with enhanced revenue cycle processing, sound financial planning, and superior business operations all contributing to improved practice efficiency and maximized profitability.
In pursuit of this Mission, Pacific Practice Management adheres to the following set of core values:
Karen Willis is the Principal and Founder of Pacific Practice Management with more than 25 years of executive business, management, and financial experience across a variety of industries, most recently supporting healthcare organizations. Karen is recognized for her unique, results-oriented leadership style and consistently delivers outstanding returns for clients while simultaneously stabilizing and ultimately improving operations. Karen has served in a variety of executive leadership consulting roles over the past decade advising clients in achieving their specific goals. Karen has designed and implemented many programs to generate operational efficiencies improving profit, strengthening balance sheet results, protecting assets and optimizing cash flow.
Prior to consulting, Karen served as SVP of Finance and Chief Financial Officer for three Bank of America subsidiaries. When BOA acquired Countrywide, Karen was a key leader in the Mortgage Servicing division, providing executive-level expertise in financial management, M&A due diligence, and SEC compliance to help ensure firm’s strong operational performance despite declining economies. Prior to BofA, Karen was a vital member of the finance team when Medtronic acquired MiniMed for $3.7 billion. Karen assisted with the global integration of this merger and successfully achieved all assigned ROCS (Revenue opportunity and Cost Savings) objectives.
Karen became interested in healthcare management after she donated her kidney in 2012. As an anonymous donor, her experience was recorded in the documentary The Chain (www.thechain.org). Karen remains an avid supporter of The National Kidney Foundation and UCLA Medical Center.
Karen earned her BA from Smith College and MBA from New York University’s Stern Business school. Karen has also achieved certifications in both Practice Management (CPM) and Medical Billing (CMB).
Here are examples of some successful assignments performed for past clients:
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